Current members are able to update their membership subscriptions, submit suspension requests and cancel their membership by completing the online forms found in the links below.
Please note suspension and cancellations are no longer accepted via email, please complete the relevant online form below.
To receive our group fitness timetables, pool availability, closure alerts or email updates let us know your preferred options by completing the subscription options link.
Members may elect to suspend their membership contract at any time, for a minimum period of 7 days, provided that the membership contract is financial at the time of suspension.
Members must specify a suspension start and finish date.
To suspend a membership, the member must complete an application for suspension form and lodge it with The Doone Kennedy Hobart Aquatic Centre prior to the commencement of their suspension.
Suspensions will not apply retrospectively.
Applications for suspensions will only be accepted in writing.
Online Membership Suspension Form
To cancel a direct debit membership the member must complete a direct debit cancellation form, and lodge it with The Doone Kennedy Hobart Aquatic Centre no later than 3 days prior to the next debiting date.
After lodging you will be provided a duplicate copy of this cancellation form for your records - cancellations cannot be accepted by telephone.
Cancellation forms received later than 3 days prior to the debiting date will not be processed until the following debit period.
A cancelled direct debit membership will remain current until the end of the paid in advance component of the membership; refunds are not available.
Direct Debit Membership cancellations are not entitled to a membership refund or credit for suspension days.
Online Membership Cancellation Form