Learn to Swim
LEARN A SKILL FOR LIFE.
Let us help you with your progress along the Aquatic Pathway! We have programs for everyone.
All of our Aquatic Programs including Learn to Swim, Guardians, Adults and Equal Access Program are almost always booked to capacity. Our enrolment process for each program are outlined below in the FAQ. There are very limited opportunities to currently join these programs, please follow the instructions below to give yourself the best chance to secure a position.
Learn to Swim enrolment process is opened at the end of each term.
Equal Access, Guardians and Adult Programs enrolments are made when spaces open up throughout the term.
Fees and charges for the Aquatic Programs can be found here: Current Fees and Charges
DKHAC Learn to Swim is a member of the Australian Swim Schools Association.
How do you Enrol?
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At DKHAC we have a few principles that guide our enrolment process for the LTS Program:
1) We always organise our existing customers first. If you are in the program, we will try and accommodate you and your family in regards to time /day options before we enrol new customers.
2) We don't enrol new LTS customers during the term. The enrolment period is from the last day of the previous term to the end of week two of the next term. Introducing new customers to the program mid-term causes more disruption to our existing classes than is warranted.
3) We enrol from our online enrolment preference list. At the end of every term we ask people that have asked to be contacted about enrolment into our program to submit their preferences via an online form. We keep the list in a strict order of first-come-first-served. Sometimes the restraints on availability mean that people miss out on multiple occasions, but we try and accommodate all enquiries as best we can.
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Learn to Swim
Status: CLOSED
The enrolment process for the Learn to Swim Program is currently closed. Click on the button below to record your contact details to be informed of the next enrolment process opening up:
https://www.surveymonkey.com/r/dkhac_aquatic_2024_t1
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Adult Swim Program
Status: CLOSED
The enrolment process for the Adult Swim Program is currently closed. Click on the button below to record your contact details to be informed of the next enrolment process opening up:
https://www.surveymonkey.com/r/dkhac_aquatic_2024_t1
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DKHAC Aquatic Forms
Below are the current DKHAC Aquatic Program forms:
Learn To Swim / Guardian Enrolment Form(PDF, 95KB)
Adult Swim Program Enrolment Form(PDF, 67KB)
Aquatic Programs Direct Debit Form(PDF, 858KB)
What times do the programs run?
The DKHAC Aquatic Programs run in-line with the school terms (see the Calendar page for details).
Weekday Morning Guardians Program
- Monday, Wednesday, Friday
- From 9:30am to 12:20am
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 9:30am / 10:05am / 10:40am / 11:15am / 11:50am
Weekday After-School Learn To Swim Program
- Monday to Thursday
- From 3:45pm to 6:35pm
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 3:45pm / 4:20pm / 4:55pm / 5:30pm / 6:05pm
- Friday
- From 3:10pm to 6:00pm
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 3:10pm / 3:45pm / 4:20pm / 4:55pm / 5:30pm
Saturday Learn to Swim Program
- Saturday
- From 8:15am to 12:45pm
- 30 minute lessons with 5 minute gaps between each class, plus a 30 minute break at 10:30am for our teachers
- Lesson start times 8:15am / 8:50am / 9:25am / 10:00am / 10:35am 30 minute break / 11:05am / 11:40am / 12:15pm
Adult Aquatic Program
- Tuesday, Wednesday, Thursday
- 45 minute lesson from 6:45pm to 7:30pm
Can I come for a swim on days other than my lesson day?
During the swim year:
- 2023: Tuesday Feb 14th 2023 to Saturday Dec 16th 2023
... a swim school booking gives that person access to the DKHAC pools, subject to any restrictions in place at the time.
Where the swim school booking is for a child under the age of 6, this free access includes the responsible person access to the Centre and pool.
Where the swim school booking is for a child under the age of 11, this free access includes the responsible person access for supervision purposes.
Our Adult Swim Program gives free access to the DKHAC Pools (as per the LTS customers above) while you have an active and financial booking in the program.
Your access card needs to be presented at the front Customer Service Desk when accessing the pool. Should you lose your RFID access card and require a replacement, there is a standard $5.50 replacement fee.
NOTE - your booking in an Aquatic Program does not give you access to Members change-rooms or other Member only areas.
What is the DKHAC Aquatic Program Absence Policy?
Your booking fee secures the spot in the program, we only provide credit to your family account for the reasons listed below.
We require an email from the Responsible Person to be sent to dkhacaquatic@hobartcity.com.au outlining the reason for the absence so that the Aquatic Team can process the credit.
- COVID-19 related absences – Participant/ guardian(s) in isolation due to a positive COVID-19 test OR the participant is a close contact as per the advice here: https://www.coronavirus.tas.gov.au
- Menstruation – Participants experiencing symptoms of menstruation.
- Person misses a lesson for other medical reasons - Just provide us with a signed Statutory Declaration as per the Department of Justice website https://www.justice.tas.gov.au/forms/statutory_declarations , and we will put credit straight onto your account. We will accept Statutory Declarations up to 30 days after a missed class.
- Can I suspend the swimming lessons? Suspensions are NOT allowed in the DKHAC Aquatic Program. We run on a school term basis, so there is no need to suspend your classes for the holidays.
- Can I have a make-up lesson for a missed class? We do NOT offer make-up lessons for any of our aquatic programs.
As an existing customer, do I need to re-enrol for next term?
All existing customers are automatically re-enrolled into next term. We will email you a booking confirmation as soon as the program is finalised and your child has been assessed and allocated a position.
Can I enrol anytime?
Enrolment in the current term for Learn-to-Swim customers is only available up to the first two weeks of that term. All new enrolments made after this cut-off point will roll into the next term. This allows our classes to maintain consistency and gives the instructors and students the best chance to work together and learn together.
Enrolments for Guardians and the Adult Swim Programs are available throughout the terms depending on availability.
Check the Enrolment section for up-to-date information.
Can I cancel my swimming lessons anytime?
You can cancel your enrolment at any time. The Responsible Person just has to email us at dkhacaquatic@hobartcity.com.au requesting the date they would like the cancellation to be applied from (cannot be in the past). We need at least 3 days before a direct debit run to ensure you are not charged for the coming fortnight, you can check the direct debit dates on our Calendar.
Can I change days for swimming lessons?
You can change the days, as long as there is availability into the same level and the move has been authorised by one of the Aquatic Team Supervisors. We try to minimise movement during terms as the disruption to an existing class can be significant.
Can I change level anytime?
Levels can be swapped / changed within the first two weeks of the term in order to maintain consistency and allow progress of the class group. All level changes require approval by the Aquatic Team. If you feel your child is enrolled into a wrong class, you can contact one of Aquatic team supervisors on pool deck.
Are the classes running all year?
We work on term based structure. Classes operate in blocks which align with the school terms, check our Calendar page for details.
Do you run any school holiday programs?
We no longer offer school holiday programs. During the swim school year, our current Learn-to-Swim customers have full free access to the Centre for swimming.
How can I pay for my lessons?
Customers have two options regarding payment:
- Setup a Direct Debit (preferred):
Outstanding Fees are paid fortnightly direct from your account.
Pay-as-you-go payments can be made to the Customer Service team in-person or over the phone, with the Direct Debit only applying to situations where your account falls into arrears.
Find the current Direct Debit form here.
- Do not setup a Direct Debit:
Pay-as-you-go payments can be made to the Customer Service team in-person or over the phone.
You will be asked to pay your current outstanding fees before you enter the Centre, if your account is in arears you will not be permitted to attend your lesson.
Should your account remain in arrears, your booking may be cancelled to allow another customer to take your spot in the program. We cannot carry debt for our customers for services that have already been accessed.
Ticket to Play
Ticket to Play is a Tasmanian Government initiative designed to reduce the cost of sport and active recreation membership and/or registration for eligible children.
Ticket to Play provides two vouchers worth up to $100 each towards swimming lesson fees for children aged 5-18 years who are listed on a Services Australia Health Care or Pensioner Concession Card or are in Out of Home Care. Vouchers can be used at two different activity providers, or both can be used at one activity provider.
The key objective of Ticket to Play is to increase the number of young Tasmanians participating in sport and active recreation.
Who is eligible for a voucher?
Applicants must be:
- aged between 5 and 18 years old at the time of application; and
- listed on a valid Services Australia Health Care or Pensioner Concession Card (either their own or their parent, guardian or carer’s) or be in Out of Home Care
Special consideration may apply if the child is aged 5 to 18 years, is a resident in Tasmania and meets the following criteria:
- the child/family is a temporary or provisional visa holder, undocumented migrant or international student.
What can I use a voucher for?
DKHAC Aquatic Programs are listed as an approved activity provider.
What is the process to apply the vouchers for the DKHAC Aquatic Programs?
- Go to the Ticket to Play website: https://www.tickettoplay.tas.gov.au/
- Apply for a voucher
- When you receive your voucher from Ticket to Play, email it to dkhacaquatic@hobartcity.com.au with your Child's full name and Date of Birth
- Our Aquatic Team will contact you by email when the voucher has been redeemed.
What happens if I am charged for a lesson that didn't happen?
If you have already paid for a lesson that didn't happen the credit will stay in your family account and be used for the next payment on that account to cover the cancelled class. If you would prefer to have the amount refunded, you can contact the Aquatic Team directly and they will help you get the refund process underway.
Do I get charged during holidays?
No, you aren't charged during the holidays. Our swimming terms run in line with the school term, check the Calendar for specific dates.
Can I get discount when enrolling more than one child into the swimming lessons?
There is a 25% discount for the third child onward from any single family unit.
How do I change my payment method, or bank details on my family account?
You just need to download the Direct Debit Form, then scan and send it to dkhacaquatic@hobartcity.com.au
How can I claim a refund?
The person responsible for the family account must send an email to dkhacaquatic@hobartcity.com.au requesting a refund. Please include as much detail as you can, you will be contacted by the Aquatic Team to explain the process and get your refund request moving.
Do you offer private lessons?
DKHAC offer 1:1 swimming sessions only to children that meet a basic assessment criteria through our Equal Access Program.
From what age should my child start to have swimming lessons?
We encourage an early start to build confidence, familiarisation with water environment and development of body skills. Our Guardian Program can help you understand the steps to introduce your child to the Aquatic environment.
Do swimming lessons prevent kids drowning?
Even though swimming lessons help to develop swimming skills, kids always have to be supervised while in a water environment.
What can I do once I have completed the Learn to Swim program?
DKHAC have some great water sport clubs that work with the Centre to bring you more aquatic challenges!
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Squads
We do not offer an internal Squad / Competitive program, but instead work closely with the local competitive clubs to transition those children looking for a competitive channel.
Club contacts:
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Take the Plunge with Diving Tasmania
Diving Australia and Diving Tasmania is pleased to announce that diving is back in full force in Hobart beginning July 26, 2021.
Running out of the Doone Kennedy Hobart Aquatic Centre, lessons are open to people of all ages and sporting backgrounds.
With a world class facility and nationally qualified coaches, now is your chance to dive back into fun.
Contact Diving Tasmania for more information:
https://www.divingtasmania.com.au/contact/
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Water Polo
- Water Polo teaches you to be a member of a team, love water, to be strong, as well as waking up your inner competitive nature and building a strong passion inside you!
- Water Polo Tas: president.wptas@gmail.com
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Underwater Hockey
- Want to try something different? Underwater Hockey is a fun safe sport for anyone aged 10 and up. It combines speed, skill and teamwork in a way that you don’t find in other sports. We welcome new players at any time and provide you with a safe environment to learn.
- Chris Wright (0419 561 740) / president@underwaterhockey.com.au
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Water Basketball
- Water Basketball is a combination of basketball, water polo and netball rules resulting in a great social non-contact mixed sport for female and male adults.
- Water Basketball Tasmania: shane@hamelconsulting.com.au
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Underwater Rugby
- Underwater Rugby is a full contact sport played in a deep pool with two teams of players aiming to score goals by placing the ball into the opponent's basket, located at the bottom of the pool at each end of the playing area.
- Underwater Rugby Tasmania: uwrtas@gmail.com
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